Responsible Gambling

At Doggo we take responsible gambling seriously. We want players to enjoy gaming in a safe, controlled way, so we provide clear tools and guidance to help you manage play. If you ever feel your play is getting out of hand, we encourage you to use the account controls or reach out to our support team for assistance.

Player protection principles

We aim to protect players by promoting safe play, preventing underage access, and offering practical controls that limit risk. Our approach is confidential, non-judgemental, and focused on giving you the means to stay in control of your account and activity.

Activity-control tools

You can manage your play directly from your account. Tools include deposit limits, loss limits, session reminders, scheduled account breaks, and full self-exclusion. Limits are applied quickly and changes that reduce risk take effect immediately. Increases to existing limits are subject to a cooling-off period.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. You choose the values that suit your budget and can lower limits at any time. Raising a limit usually requires a waiting period to ensure you have time to reconsider.

Loss limits

Loss limits let you cap net losses over a set period. This tool helps keep spending predictable and prevents rapid depletion of funds. Loss limits apply to wagers and are enforced automatically once they are reached.

Time limits and account breaks

Session reminders notify you when you have been playing for a set time. You can also set automatic session time-outs or take a short account break to step away from play. These options are useful for maintaining balance and avoiding prolonged sessions.

Self-exclusion

If you need a longer pause, self-exclusion blocks access to your account for a chosen period. During self-exclusion your account is closed to further play and you will not receive marketing communications. You can request reinstate only after the exclusion period ends and any required procedures are completed.

Recognizing problem behaviour

Warning signs include chasing losses, spending more than planned, neglecting responsibilities, and feeling unable to stop. If others express concern about your play or you notice changes in mood or finances linked to gambling, consider using our controls or seeking outside support.

Tips for staying in control

Practical steps include setting strict deposit and session limits, sticking to a pre-set budget, avoiding gambling when stressed or tired, and treating play as entertainment rather than a way to make money. Use timers and account breaks if you feel play is extending beyond planned time.

Professional help and support organisations

If you need professional support, contact provincial problem gambling helplines, Gamblers Anonymous, or your local health services. In Ontario, ConnexOntario provides information and referrals. These organisations can offer confidential counselling, crisis support, and resources tailored to your needs.