Doggo Casino Terms and Conditions

These Terms and Conditions set out the rules that govern your use of Doggo's online casino services in Canada. They explain the relationship between us and our users, including account responsibilities, eligibility, acceptable platform use, how promotions work, payment procedures, and how we handle disputes and changes to these terms. By registering or using the site you agree to follow these rules and any additional conditions that apply to specific features or promotions.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a valid email address and provide truthful personal information when registering. Do not share your login credentials. We may suspend or close accounts where we suspect unauthorised access, fraud, or breaches of these terms.

Verification and KYC

We require identity and address verification before certain transactions, including withdrawals, to meet anti-money-laundering and security obligations. You may be asked to upload government-issued ID and proof of address. Until verification is complete, access to some features or payouts may be restricted.

Eligibility requirements

Only individuals who meet local legal gambling age and residency requirements for Canada may open an account and play. You must be the true owner of the account and any payment methods used. Multiple accounts per person, household, or device are not allowed and may be closed with funds withheld where abuse is suspected.

Acceptable platform use

Use the site for lawful, personal gaming only. Prohibited behaviour includes attempting to manipulate game outcomes, using bots or unauthorised software, money-muling, or depositing funds on behalf of others. We reserve the right to limit, suspend, or close accounts engaged in prohibited activity and to withhold bonuses or winnings tied to such behaviour.

General bonus and promotion rules

Promotions are subject to specific terms that form part of these conditions. Bonuses usually carry wagering requirements and game contribution rules. We may exclude certain payment methods from promotions. Maximum bet limits and other restrictions may apply while a bonus is active. Abuse of promotional offers may result in forfeiture of bonus funds and winnings.

Deposits and withdrawals

Available payment methods, minimums, limits, and processing times vary by method and region. We may require that withdrawals be made to the original funding source where possible. Before processing withdrawals we may perform additional checks, including identity verification and source-of-funds enquiries. We do not control third-party processing times or fees charged by banks or payment providers.

Dispute resolution

If you have a complaint, contact our support team so we can investigate. We aim to resolve issues promptly and fairly. If a dispute cannot be resolved directly, we may provide details of independent dispute resolution options where applicable. Decisions relating to account security, suspected fraud, or regulatory compliance may be final where required by law.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated through the site or by email where appropriate. Continued use of the service after updates means you accept the revised terms. Check this page regularly to stay informed of any changes.